How much money does a first time receptionist make

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Every new client, job applicant, employee, or third-party vendor will pass by recdptionist check in with a receptionist, so employers are eager to find someone who will be responsible, friendly, and calm. Here you will find frequently asked questions for receptionists, sample answers, and tips for what to say during your interview. What They Want to Know: Your interviewer wants to be sure that you can recdptionist up. How you do it is likely irrelevant, but you should have a clear and confident answer ready. The number one thing I do is keep calm, since a frantic, stressed attitude isn’t helpful and also isn’t a good look in front of any staff or clients.

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Working at the front desk in a variety of companies, receptionists use their customer service and clerical skills to assist visitors and staff. Although job duties can vary by organization, this position generally requires answering phone calls, using computer applications and office equipment, managing appointments and schedules, and welcoming guests. There are many factors that determine the average wage for a receptionist per hour. In addition to how much work experience you have, your location and type of work setting make the average receptionist salary vary. Of the top employers, hourly wages for receptionists at dental and doctors’ offices tend to be higher than at other types of offices. Receptionists provide customer service to those who visit or contact the organization, and they also help staff with clerical tasks. They greet and check in visitors, handle phone calls, respond to email, manage appointments and keep staff informed as to who comes into the business or who needs assistance.

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Every new client, job applicant, employee, or third-party vendor will pass by or check in with a receptionist, so employers are eager to find someone who will receptiomist responsible, friendly, and calm.

Here you will find receltionist asked questions for receptionists, sample answers, and tips for what to say during your interview. What They Want to Know: Your interviewer wants to be sure that you can keep up.

How you do it is likely irrelevant, but you should have a clear and confident answer ready. The number one thing I do is keep calm, mxke a frantic, stressed attitude isn’t teceptionist and also isn’t a good look in front of any staff or clients. I try to triage tasks, so that I’m always working on the most important task. Nuch, that’s anything that involves one of the company’s clients. As well, I keep a running list of everything I need to do, so that I don’t neglect any important responsibilities.

What They Want to Know: How you organize your day is not really the point. The point is to demonstrate that you are well-organized and will complete all your duties in a competent and timely manner. I begin every day by making a list of everything I need to accomplish. I check my calendar for any meetings or appointments, so I can be aware of them, and get coverage on the front desk if necessary.

In my job, communication is key, so I’m constantly answering the phone and checking my email for new requests, then updating my to-do list with follow-up tasks accordingly. What They Want to Know: Your interviewer needs to be sure that you understand the position you are applying for, but this question may also be cultural, touching on your philosophy of work. A receptionist can make a big impression—positive or negative—on customers. To me, it’s similar to when the host greets you at a restaurant.

If they seem frantic or act rudely, then it can feel later like your food just doesn’t taste as delicious. That’s why I always make sure to greet people with a smile on my face and make sure all customers feel like they’ve got my full attention. What They Want to Know: This is one of several questions you may be asked involving how you handle stressful and difficult conditions.

You could also be asked how you responded to criminal or unethical activity. Be honest. As a doctor’s office receptionist, I often dealt with frustrated patients on the phone. One time, a woman was so furious the billing department hadn’t called her back the same day, that she started screaming at me on the phone. It was unpleasant! What I try to do in these situations is think moeny how stressed the person must feel to behave this way.

After a minute of her yelling, I said, «You must be really frustrated. Can makf tell me more about what’s going on? She explained the whole situation, and I reassured her that our billing person was just out for the day and would be in touch.

I also told her I’d place a note on the billing person’s desk, asking her to call the woman back as her first task. By the end of the call, she was much calmer, and apologized for her earlier harsh words. What They Want to Know: If you are not willing to work overtime, say so. If you are willing to work overtime but only within certain limits, say that as.

Yes, there are companies where not working overtime will cost you the job. But making a commitment that you cannot keep, or put yourself in a position where you have to sacrifice your welfare or that of your family for your job, is not rime acceptable option.

You need a job that matches your availability. I’m comfortable working overtime a few times a month, so long as I have a day’s notice. Having a heads-up makes it easier for me to rearrange my plans. In a pinch, I can very likely receptinoist same-day overtime, too, but I’d really prefer to have a day’s notice. In my last office, there were five employees. That’s small enough that we started to feel a bit like a family. You nuch, everyone knew Martha in the billing department needed two cups of coffee before you could ask complicated questions.

Before that, though, my office was fairly large—60 employees. I felt comfortable in both environments, although the first month in the large office was a bit challenging since I had to figure out who did what, and where to direct calls with a lot of options available.

What They Want to Know: The interviewer timw to go over the responsibilities that you listed on your resume, and confirm that they fit in with the position that is being offered. This is also a good opportunity to expand on the points highlighted in your work experience. I answered the general phone line, as well as answering the phones for the company’s five VPs. I was also in charge of receiving packages and distributing mail, greeting and escorting customers and roes to meeting rooms, and keeping up with the company’s general information email address.

I also had a lot of administrative responsibilities: I managed the calendars of those VPs, arranged deceptionist business travel, and helped create and refine PowerPoint presentations and other materials to distribute at events. What They Want to Know: The interviewer wants to know how good you are at multitaskingorganizing time, and prioritizing tasks. This is also a good opportunity to point out how you faced multiple priorities and explain how you handled them all.

Multitasking is essential when the office how much money does a first time receptionist make busy. Whenever it’s not rude, I try to perform a few tasks at the same time. For instance, I can easily answer a phone call while signing for a package from the delivery person.

When multitasking isn’t possible, I put my focus on clients and customers as the number one priority. If necessary, I’ll ask if they can give me a minute to do another task first—and, if things are really busy, I try to call in a fellow employee to provide me with coverage. What They Want to Know: The interviewer wants you to confirm which computer skills you have, whether your skill level is compatible with company expectations, and which programs you are most comfortable using.

If possible, it is a good idea to research which programs the company is using before the interview. I have very strong computer skills. As well as being familiar with Microsoft Office, I also used to make updates to the company website in my last role, so I’m comfortable using WordPress as.

When I start using a new program or application, I usually find that most of my questions can be answered with an online search, although I do appreciate getting a tutorial from a co-worker. What They Want to Know: The interviewer wants an overview of your customer service experience—how how much money does a first time receptionist make years, specific examples, and which skills you are comfortable using to resolve problems.

I’ve been working in customer service since I was a teenager. My first job was working at a bookstore, where I helped customers find books and sometimes covered the cash register. During college, I had a part-time retail job as well, this time, selling clothing.

Then, of course, as a receptionist at ABC Company, I also dealt with customers, although in this role, I was not directly making any sales. I feel really comfortable interacting with customers and solving their problems, whether it’s finding the book they’re looking for or changing their meeting time with an executive.

The best receptionists are detail-oriented, organizedand excellent communicators. Therefore, candidates should show up prepared to answer open-ended interview questions that will evaluate mufh, familiarity with workplace tools, process, and skill set—including working with customer service, multitasking, and the ability to make quick judgment calls. Instead they are fidst candidates to answer with specific examples that describe how they handled past workplace situations, and ask carefully researched questions about company priorities, expectations, goals, and challenges.

Because of ever-increasing technological advancements in the workplace, receptionists must also have strong technical skills. You should have experience using phone systems and office machines like printers, copiers, scanners, and fax machines yes, stillin addition to computer applications like MS Office and industry-specific software. Interviewers will expect you to ask questions.

A receptionist position may be considered entry-level, but it can also be the first step up the corporate ladder. A rceptionist employer will be drawn to a confident, self-assured person. Often you will be the first person their clients or patients will meet when walking into the office for the first time. Be sure your first impression is the best it can be. Along with a standout resume, take the time to dress the part when you interview. By Alison Doyle. Can you tell me more about the day-to-day responsibilities for this job?

Which qualities are you looking for in a person you want to hire for the company? What are your expectations for this job, and how do you measure success? Why did the last person who held this job leave? Who does this position report to? What are the opportunities for career advancement with the company?

Does the company offer any training opportunities for employees? Article Table of Contents Skip to section Expand. Tips for Answering Questions. Questions to Ask the Interviewer. How to Make the Best Impression. Continue Reading.

Useful Job Skills: How to answer phones as a receptionist

Education Requirements

Chicago, Illinois. Job growth, coupled with the need to replace workers who transfer to other occupations or leave the labor force, will generate a large number of job openings for receptionists, the BLS reports. Good for a temporary job as I said. By Sally Kane. A receptionist must have a variety of useful skills. As someone who needed a great job with good benefits, I received just. Supercuts Receptionist salaries — 25 salaries reported.